Cloud IP Telephony

• SIP Trunks and IP-based connections
• National network coverage
• Scalable
• Compatibility and versatility

Increasingly, Stratum solutions are provided as fully managed services, incorporating Voip PBX and carrier services.

Stratum can incorporate carrier network services in support of its’ automated telephony solutions, thereby providing access to the full voice communication platform. This includes the provision of advanced integration capabilities and telephony management, with inbound and outbound services.

Stratum’s hosted solutions are part of the VeloCT suite of IVR solutions and services all developed within Best Practice guidelines.

We provide a complete managed service from initial design, professional recordings and ‘24×7’ availability – via a fully secure hosted environment.

Within our hosted service we will facilitate;

• Bills, fines and rate payments
• Renewal reminders
• Issue alerts to mobile phones and/or email and fax back.
• Statistics reporting
• Maximising real time benefits of IVR as a reporting tool
• Contingency planning for call centre overflows
• Comprehensive messaging systems